Returns & Exchanges

At Big Frenchies, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed items. Simply ensure your items are in their original packaging with tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original shipping box or a similar mailer, ensuring all original tags and labels are intact.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.